Connect your online store

Last updated: June 20, 2026

Setup task

What this does

Connecting a store links your online shop to Cloudby, so orders and customers sync in automatically and you fulfil them from one place.

Open ECommerce

Go to Menu > Retail > Settings > ECommerce.

Settings › ECommerceConnect a storefrontIntegrationLink your online store and sync orders in automaticallyMapping · Automation · ToolsOutlets
ECommerce settings simplified mockup

What you set up

  • Integration. Link the storefront platform.
  • Mapping. Match the store products and fields to your Cloudby items.
  • Automation. The rules for how synced orders are processed.
  • Tools. Helpers for syncing and testing the connection.
Good to know. Once connected, retail orders and customers arrive on their own. Mapping is what keeps store products lined up with your stock.

Related

  • Manage retail orders
  • Set up outlets