Retail customers

Last updated: June 20, 2026

What this is

A retail customer is a shopper record. These are created automatically from your connected store, so the people who buy online appear here ready to look up.

Open Customers

Go to Menu > Retail > Customers.

What you can see

  • Profile. Their contact details and store link.
  • Orders, Payments and Deliverables. Their full history with you.
  • Membership and Statistics. Loyalty details and lifetime value.
Good to know. Retail customers are view-only here. They are created and updated from your online store, so their details stay in step with the storefront.

Related

  • Manage retail orders
  • Connect your online store